1. Introduction
Welcome to MABKET.
MABKET ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the MABKET mobile application, website, and related services (collectively, the "Platform").
By using MABKET, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
When you create an account or use our services, we may collect:
- Full name
- Business name
- Email address
- Phone number
- Business address
- Profile photo
- Business logo
- Payment information (where applicable)
- Customer information that you choose to upload
- Product information
- Inventory records
- Orders and invoices
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide MABKET services
- Process orders and invoices
- Manage inventory
- Enable customer relationship management
- Facilitate marketing and automation features
- Improve our products and services
- Provide customer support
- Detect fraud and security threats
- Communicate product updates and important notices
- Comply with legal obligations
4. Customer Data
Business owners remain responsible for the customer information they collect and manage using MABKET.
MABKET acts as a service provider for this information and processes it solely to deliver the requested services.
Business owners are responsible for obtaining any necessary consent from their customers where required by applicable law.
5. Marketing Communications
We may send:
- Product updates
- Security alerts
- Service announcements
- Feature releases
- Maintenance notifications
You may opt out of promotional communications at any time, although essential service notifications cannot be disabled.
6. Data Sharing
We do not sell your personal information.
We may share information with trusted service providers that help us operate MABKET, including:
- Cloud hosting providers
- Payment processors
- Email delivery providers
- SMS providers
- Analytics providers
- Customer support tools
These providers are required to protect your information.
7. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no online service can guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When accounts are deleted, certain information may be retained where required by law or for legitimate business purposes.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your data
- Object to certain processing activities
Requests may be submitted through our support channels.
11. Changes to this Policy
We may update this Privacy Policy from time to time.
When significant changes are made, we will notify users through the Platform or by email.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the official support channels provided within the MABKET application.